Privacy Policy

Last Updated: January 3, 2025

1. Introduction

Welcome to YouTube Transcript Pro ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

🔒 Our Privacy Commitment:

We do not sell your data. We do not store your transcripts after download. We collect only what's necessary to provide our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, username, and password when you create an account
  • YouTube URLs: Video, channel, or playlist URLs that you submit for transcript extraction
  • Payment Information: Processed securely through Stripe (we never see or store your full card details)
  • Communications: Support emails, feedback, and feature requests you send us

2.2 Information We Automatically Collect

  • Usage Data: Which features you use, how often, and download history
  • Technical Data: IP address, browser type, device information, operating system
  • Cookies: For authentication, preferences, and analytics (see Section 5)
  • Video Metadata: YouTube video titles, descriptions, and channel information (publicly available data only)

2.3 Information We Do NOT Collect

  • Your transcripts after you download them (we delete them immediately)
  • Your YouTube account credentials or access tokens
  • Personal viewing history from YouTube
  • Any data from videos you watch outside our service

3. How We Use Your Information

We use the information we collect to:

  • Provide Our Service: Extract and process YouTube transcripts based on your requests
  • Manage Your Account: Authenticate you, track your credits, and manage your subscription
  • Process Payments: Handle billing through Stripe for credit purchases
  • Improve Our Service: Analyze usage patterns to fix bugs and add features users want
  • Customer Support: Respond to your questions, troubleshoot issues, and provide assistance
  • Security: Detect and prevent fraud, abuse, and unauthorized access
  • Legal Compliance: Comply with applicable laws and regulations

4. How We Share Your Information

We do NOT sell your data. We only share information with:

Service Providers

Third-party companies that help us operate our service:

  • Firebase: Authentication and database hosting
  • Stripe: Payment processing (PCI DSS compliant)
  • Vercel/Hosting Provider: Website hosting and infrastructure
  • Analytics: Anonymous usage analytics to improve our service

Legal Requirements

When required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Essential Cookies

Required for the service to function (authentication, session management)

Preference Cookies

Remember your settings and preferences

Analytics Cookies

Help us understand how users interact with our service (anonymous)

You can disable cookies in your browser settings, but this may limit functionality. Essential cookies cannot be disabled as they're required for the service to work.

6. Data Security

We use HTTPS encryption, secure databases, and access controls to protect your data. However, no internet transmission is 100% secure.

Note: No internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights and Choices

You can request access to, correction of, or deletion of your data. Email us at support@youtubetranscript.pro

8. Data Retention

To delete your account and data, email support@youtubetranscript.pro. We'll process deletions within 30 days. If you've used YouTube API features, you can also revoke access at Google Security Settings.

9. Third-Party Services

We use YouTube Data API and link to YouTube.com. See Google's Privacy Policy. Payments are processed by Stripe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email to registered users (for significant changes)
  • Displaying a prominent notice on our website

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices:

Email: maliksaif232@gmail.com

Support: support@youtubetranscript.pro

Response Time: We aim to respond within 48 hours

By using YouTube Transcript, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.